Delivery

Delivery

We offer free delivery to Great Britain and Northern Ireland addresses on all product orders over £150.00 or if a valid clinic code is entered at the checkout stage

If no code is entered, a standard delivery charge of £5.20 will be added.

Unfortunately we cannot refund delivery charges if no clinic code is entered when placing the order.

Royal Mail will attempt to deliver on two occasions. If no one is available to sign for the order they will leave a card with instructions on how to collect the package from your local sorting office. If no attempt is made to collect, the goods will be returned to us and we will refund your original payment method for the products, but not the postage.

Unfortunately we cannot ship to the rest of the world.

Orders received before midday Monday to Friday, will be despatched the same day. Orders received after this time will be despatched the next working day providing we have your item in stock.

We send your parcel via Royal Mail Special Delivery. The majority of our customers receive their order the next working day, however we would ask you wait 3 working days before contacting us to trace your parcel.